Privacy & Cookie Policy

Last updated 17 October 2026

HomeGrants.ie is an independent home-grants information and contractor-matching service for Irish homeowners. We are not SEAI or a government body. This policy explains what personal data we collect, how we use it, who we pass it to when you ask for a quote, and your rights.

Who we are (data controller)

HomeGrants.ie is an independent home-grants service run by Kinane Labs Limited, a private company limited by shares, registered in Ireland, company no. 822486, with its registered office at The Black Church, St. Mary’s Place, Dublin 7, D07 P4AX. Kinane Labs Limited is the controller for personal data collected through this site (“we” and “us” in this policy). You can contact us about privacy, consent, withdrawals or data rights at info@homegrants.ie.

What we collect

• Property & answers: your county, your Eircode if you give it, your house type, build-year band, how you heat your home, any upgrades you tell us are already done, whether you own the home, on a quote page your answers about the job, and the grant and cost figures from your plan.
• Quote request: if you ask for a quote — your name, mobile number, the job you want priced, when you would like to start and the best time to call you.
• From our Facebook and Instagram forms: if you ask for a quote through one of our forms on Facebook or Instagram, Meta passes us what you entered there — your name, mobile number, Eircode and answers — and which of our ads and forms it came from. We treat it exactly as a quote request made on our website.
• Technical: your IP address, device and browser information, and the page and referrer addresses, which our hosting providers receive with every page request — used for security and to prevent abuse. We keep your IP address only in scrambled form, for about an hour, to limit repeated requests. With a quote request we also keep the campaign labels (utm tags) of the link that brought you to the site, if it had any. With a quote request from the grant plan on our homepage we also keep the click reference in the link, if it had one: the one Facebook and Instagram add to links to our site, from our ads or from posts (“fbclid”), or the one Google adds to its ads’ links (“gclid”); the site you came from (only its name, such as google.com, or which of our own pages); and the address of our page you landed on.
• How our pages are used: on our quote pages, on the grant plan on our homepage and on our contractor sign-up page we count which steps a visit reaches (on the homepage: its questions, the plan, the example, the quote form and whether a quote was asked for), whether the screen was touched, how long the page was open, any page error, the kind of phone and app (for example “iPhone, Facebook”) and the campaign labels of the link, under a random number made for that one visit. It sets no cookie and stores nothing on your device, and it never includes your answers, name, number or Eircode. We keep it for 90 days to see where our pages lose people.
• From Facebook and Instagram: the click reference Facebook and Instagram add to links to our site (“fbclid”), from our ads or from posts, if you came that way. If you came from one of our ads, we pass it to Meta as described below. We keep it only with a quote request from the grant plan on our homepage, as above.
• From the contractor: when they open the private link to your request and tap its buttons to call or WhatsApp you, and any problem they report there (that the number didn’t work, or that your home is outside the counties they cover).

Getting your grant plan does not require any contact details. Your plan answers stay in your browser and reach us, with your name and number, only if you ask for a quote. If you choose the optional homepage map, your Eircode and map requests go to Google as explained below. We do not put the Eircode, returned address or map coordinates in our page addresses or our anonymous page-usage counts.

How we use it, and our legal basis

• To show you your grant plan — working out which grants may fit a home like yours, what each is worth and what the work would leave you paying. This happens in your browser.
• To pass your request to one contractor so they can contact you about the upgrade you asked about. Legal basis: your consent, given by ticking the box on the request form, on our website or in our Facebook or Instagram form. You can withdraw it at any time.
• To check your mobile number works — before we pass your request to a contractor (and again if the contractor tells us it doesn’t work), we may check that the mobile number you gave us is a working Irish mobile number. To do that, we send that number, and nothing else, to seven communications GmbH & Co. KG (seven.io, Willestr. 4-6, 24103 Kiel, Germany). seven asks the mobile networks whether the number is in service. It does not call or text you. seven acts as our data processor under a data processing agreement and keeps its records of the check for up to 60 days. We keep only the result (for example “in service” or “not in service”, and the network), with your request. Legal basis: our legitimate interests in making sure the requests we pass to contractors are genuine and reachable. You can object at any time by emailing us.
• To confirm your request on WhatsApp — if the box you ticked on the request form says HomeGrants.ie may WhatsApp you about your request, and it is for an upgrade we pass on to SEAI-registered contractors, we may send you one WhatsApp message right after you send it, naming the upgrade you asked about and asking you to confirm it and that this is the best number to reach you. It has three buttons: “Yes, that’s right”, “No, something else” and “Wrong number”. We keep your answer with your request, and if you confirm it, we tell the contractor you did. If you confirm it, we also send one short message thanking you and saying we’ll put you in touch with an SEAI-registered contractor. No answer is fine: nothing waits for one. Nothing else is sent: no other follow-ups and no other automated replies, whatever you tap or type. Legal basis: our legitimate interests in sending the contractor genuine requests for the work you want, on a number that reaches you; you agreed to hear from us on WhatsApp about your request in the request form’s tick. Reply STOP, or tell us by email, and we won’t message you again.
• To ask whether you’re still interested — if your request was waiting for a contractor, a day or more after you sent it, we may send you one WhatsApp asking whether you’re still interested (never more than one in 30 days), with buttons to answer: “Yes, call me”, “Not right now” and “Already sorted”. If you say yes, we tell the contractor and send one short message thanking you; if you tell us not right now or that it’s already sorted, we close your request. Nothing more is sent, and no answer is fine. Legal basis: our legitimate interests in passing contractors only the requests people still want. Reply STOP, or tell us by email, and we won’t message you again.
• To check how it went — after we pass on your request, we may send you a WhatsApp message to ask how it went. Legal basis: our legitimate interests in checking our service worked for you; you agreed to hear from us on WhatsApp in the request form’s tick. Tell us, by reply or by email, if you’d rather we didn’t, and we won’t message you again.
• To see how the contractor got on — what the private link records, and what the contractor tells us there, so we can see they tried to reach you, and settle it fairly when they tell us a request wasn’t right (for example, a number that doesn’t work). We keep it with your request. Legal basis: our legitimate interests in a service that works for you and is fair to the contractors who pay for it. You can object at any time by emailing us.
• To run and protect the site — security, fraud and abuse prevention, record-keeping, handling queries and complaints, and invoicing contractors. Legal basis: our legitimate interests.
• To measure and improve our Facebook and Instagram ads — if you came from one of our ads, we tell Meta when you answer the first question on a quote page and when you send a quote request (on a quote page, or with the grant plan on our homepage), with the click reference Facebook or Instagram added to our ad’s link, your IP address and your browser details, so Meta can measure our ads and show them to people likely to find them useful. A request from the grant plan on our homepage is told to Meta only when the link you came by was one of our ads (it carries our ad’s campaign labels), never when you came from a post or a share. We never send Meta your name, mobile number, Eircode or answers. Legal basis: our legitimate interests in advertising our service. You can object at any time by emailing us.
• To measure our Google ads — see Cookies below, and the campaign labels above. Legal basis: our legitimate interests in knowing which ads bring visitors and requests. You can object at any time by emailing us.

Who we share it with

We do not sell your personal data. We are paid by contractors, but that is a fee for putting you in touch — your details are never offered on an open market, listed, or passed to anyone who is not a match for your request.

Contractors (independent controllers)

• If you ask for a quote, we pass your name, mobile number, home details (including your county, and your Eircode if you gave it), answers, plan and the best time to call you to one SEAI-registered contractor who appears on the relevant public SEAI register for that work and covers your county. No other contractor receives them.
• We send them to the contractor by WhatsApp or through a private link. With a link, our WhatsApp message to them carries your first name and your request, and the link, which only that contractor gets, opens a page with your full name, mobile number and Eircode, and what you asked for: your answers, where and when you sent your request, and what you agreed to when you sent it. The page records when they open it and tap to call or WhatsApp you, and they can report a problem there (a number that doesn’t work, or a home outside the counties they cover).
• The private link works for 30 days. After that, or sooner if you ask us to stop or we delete your request, it no longer shows your name, number or Eircode.
• The contractor is a separate data controller. Once your details reach them, their own privacy policy governs what they do with them, and you can exercise your rights directly against them.
• We tell them what you told us about your home and when you would like to start, so they can prepare for the call.
• We can stop passing your details on at any time, but we cannot recall a request already sent. If you want a contractor to erase your details, ask them directly — we will give you their contact details if you need them.

Service providers (processors)

• WhatsApp (Meta Platforms Ireland) — to send your request, or the private link to it, to the one contractor chosen for it, to confirm your request right after you send it, and to ask you how it went or, while your request waits for a contractor, whether you’re still interested (see above).
• Microsoft — to send email, such as our own notice to us that a new request has come in.
• seven.io (seven communications GmbH & Co. KG, Germany) — to check that the mobile number you gave us is in service, as described above. Only the number is sent, never your name or Eircode.
• Google Maps — to check the Eircode in a request you submitted on our website, in our Facebook or Instagram form or on WhatsApp, and find your county. Our check sends the Eircode, never your name or mobile number. The optional map you can open on our homepage is described below.
• Hosting and infrastructure providers — to run the website and store records.

Meta (Facebook and Instagram)

• If you ask for a quote through our form on Facebook or Instagram, Meta Platforms Ireland collects what you enter in it and passes it to us. Meta’s own privacy policy covers what Meta does with it.
• Our Facebook and Instagram forms may ask you to confirm your mobile number with a code that Meta texts you, so a mistyped number doesn’t reach a contractor. Meta does this under its own privacy policy.
• If you came from one of our Facebook or Instagram ads, our server tells Meta Platforms Ireland when you start a quote page and when you send a quote request, as described above: the click reference, your IP address and browser details, and which of our pages (a quote page, or our homepage). Meta uses it to measure our ads and under its own terms as a separate controller. Nothing is loaded from Meta on our pages.

Google

• Optional homepage map — Google Maps loads only after you enter an Eircode and choose “Find my home”. Your browser sends Google the Eircode to locate it, and map requests for that location. Google also receives your IP address, browser and device information, and the site the requests come from. We do not include your name or mobile number in those map requests. Google returns a location and, where available, an address; we use these in the current page to display the map and find the relevant area statistics. Those statistics are downloaded from our own site and matched in your browser: we do not send your map coordinates to SEAI. Google handles its requests under its Privacy Policy. You can start with “Use my county instead” or “Explore without a map” without loading Google Maps.
• Most of our pages load Google’s advertising tag (Google Ads), and this page and our terms and costs pages load their font from Google Fonts. Google receives your IP address, browser details and the page address when they load. Cookies below says which pages and what is sent.

How long we keep it

We keep a quote request while we make the introduction and handle any query about it. Our records delete it, with your name, mobile number and Eircode, 30 days after it was last active, together with what the private link recorded; the WhatsApp message that took it to the contractor stays in that chat. The private link stops showing your details 30 days after we send it, or sooner as described above. Our record of what a contractor owes us for an introduction holds none of your contact details; we keep it to meet tax and accounting obligations, normally six years. You can ask us to erase your data at any point (see your rights below).

Reports and earlier requests. We stopped selling grant reports in July 2026. We keep a copy of past report orders (with their Stripe payment references), of quote requests made through our earlier forms, and of the site-usage records those pages kept, in a private archive, so we can answer questions about them and meet our tax and accounting obligations. Stripe, which took the payments, keeps its own records of them. Email info@homegrants.ie about an order or to use your rights below.

International transfers

Some providers (e.g. email, WhatsApp, mapping and advertising measurement) may process data outside the EEA. Where that happens we rely on lawful transfer mechanisms such as adequacy decisions or the European Commission’s Standard Contractual Clauses.

Cookies

We have no cookie banner, and we do not use the Meta Pixel: what Meta is told about our ads goes from our server, not your browser (see above). We do not use cookies or persistent storage for your homepage plan answers. The homepage loads Google Maps only when you choose “Find my home”, as described above; its operation is covered by Google’s Privacy Policy. The contractor sign-up page loads nothing from other companies and stores nothing on your device. Our links to the grant plan carry the campaign labels and click references (utm tags, “fbclid”, “gclid”) of the page you are on, if its address has them, so a quote request can say where it came from: in the link’s address only, never stored on your device. Other pages load one or both of these from Google:

• Google Ads tag — our grant guides, county pages and contractor lists, and our about, contact, how-we-work, sources and legal pages load Google’s advertising tag with advertising and analytics storage switched off, so it sets no cookies. It tells Google a page was viewed: the page address, the page you came from, your browser and, as with any web request, your IP address. If you came from a Google ad, it may also keep the ad’s click reference in our page addresses as you move between pages, instead of in a cookie. We use it to see how our ads perform.
• Google Fonts — this page and our terms and costs pages load their font from Google, which receives your IP address and browser details. It sets no cookies.

One exception: if you accepted cookies on the banner our site showed until September 2026, your browser may still hold that choice, and the Google Ads tag honours it, so Google can set its advertising cookies. To withdraw it, clear this site’s data in your browser.

Your rights

You can ask for access, correction, erasure, restriction or portability of your data, and you can object to processing or withdraw consent at any time by emailing info@homegrants.ie. Withdrawing consent does not affect processing already carried out, and does not undo an introduction already made. You also have the right to complain to the Irish Data Protection Commission (dataprotection.ie).

HomeGrants.ie is an independent service and is not affiliated with SEAI or any government body. Always confirm current grant rules on SEAI.ie.